Ryanair Faces EUR 20m Compensation Bill Over Cancellations
- Author: Jack Mann Sep 20, 2017,
Sep 20, 2017, 1:14
Ryanair on Monday said it was preparing for up to 20 million euros in compensation claims and 5 million euros in lost fares as a result of the cancellations, although analysts estimated the total cost could be higher.
IALPA says more than 700 pilots have left Ryanair this year.
He says that to avoid further cancellations, Ryanair is requesting between one and two blocks of five days from every pilot who has already been assigned their month off.
"This is a mess of our own making".
Apart from the backlog in staff leave, Europe's largest airline, in terms of passenger numbers, also said air traffic control strikes and weather disruption were affecting its performance.
Mr O'Leary promised the problem would not recur next year, but said there would be a reputational hit from cancelling flights.
Ryanair chief marketing officer Kenny Jacobs said the company will "continue to send regular updates".
No, disrupted passengers must write a letter of complaint to the airline.
The offer is for passengers whose flights have been cancelled by Ryanair due to the changes in the pilot and cabin crew rotas.
Ryanair - the airline all passengers love to hate - this week ground to a shambolic halt, cancelling thousands of flights and ruining the holiday plans of 400,000 travellers. Some early flights were cancelled with little notice. "We have messed up in the planning of pilot holidays and we're working hard to fix that".
European Union flight compensation regulations require airline operators to provide compensation to passengers for lengthy delays or cancellations.
How much compensation passengers receive is calculated based on whether they were given less than one, or less than two weeks' notice, whether it's a long or short haul flight and the timings of their alternative flight.
Local customers who are travelling from Dublin are being advised to check the email account they booked their flights with to see if their services are running.
Airlines regulated by the Irish Aviation Authority (IAA) have until this year been alone in interpreting the calendar year as running from April to March.
"I was told that the flight we were coming back on was cancelled".
The fall in Ryanair's punctuality below 80% compared to an average of 89% in the three months to the end of June.
Ryanair has offered its pilots a whopping €12k just to give up their annual leave and return to work. When I hear the reports with the CEO's excuses and reported feedback from pilots that their colleagues have walked from an uncaring employer, I know which I believe.